Please contact us for your inquiries. Our customer service will gladly help you!

Payment Details : We accept PayPal.

All returned items must be returned to us in original box. A re-stocking fee of up to 25% may apply to items returned without the original box. Any warranty items returned to us will be either repaired or replaced within the 1 year of sold date. If you open a return request because of ‘buyer cancellation, don’t need anymore’, units need to be delivered with the same condition. If not, a restocking fee may apply.  Our warranty does not apply for customer errors during the configuration and installation, accident after the product has been delivered, altering and modifying.

Our customer service department is available to process all returns or warranty claims.

Phone : +1 (201) 342-3136

Email: info@connectwus.com

SHIPPING
  • Domestic Shipments : We use UPS as our main carrier.
  • International Shipments : We use DHL as our main carrier.
  • Cable and Similar Shipments : We use USPS.
  • Alternative Shipment Options : Please contact for a shipment from other carriers.
FEEDBACK
If you are not satisfied with the item, please contact us directly. We will try our best to solve the problems until your are satisfied.